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October 19, 2009


Or else.

(Thanks to Horace LaBadie)


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The customer is always dead.

He has to be online for them to help, Sounds like every call I have ever made to Verizon DSL Tech Support.

on the phone with tech support "steve"
(from dallas ,though 'twas hard to believe)
he soon started shouting
that he was "very much doubting"
how a jackass like me was conceived!

Dear Cheesewiz, RAD! Just laughed my ass off and disturbed a national teleconference call at work with over a 200 people on the line! Thanx for making 10 seconds of my day not suck so bad.

Then he asked "CAN YOU HEAR ME NOW!?!

The other day, I was feeling really depressed.

I called the Suicide Hotline. I got a call center in Pakistan.

When I told them I was thinking of killing myself, they got real excited and asked if I knew how drive a truck . . .

Hey...at least they called back.

Amy Winehouse got a $70,000 set of boobs?? And you are worried about some telecom peon??

Like my old boss used to say, "Customers! You can't live with 'em and you're not allowed to shoot 'em." Of course, he replaced "customers" with whatever was frustrating him that day. To my knowledge he never did get to shoot anyone. Poor guy.

" Your call is very important to us. Please hold for the next available terrorist. "

I love the end of the article where BT wants to move some jobs back but:

But the move is now said to be in jeopardy amid fears from British workers over the numbers of hours they will be expected to work to cover the shifts of their Indian counterparts.

fivver is biting his tongue on a variety of comments. none of which are very complimentary of the British workforce.

I wonder what the service tag on that looked like. AT&T would also charge the customer for the time that the technician spent blowing up the house.

Triple snorks @ Cheez, Bon and Horace.

Let me get this right...

It was the call centre employee who blew up at Wardle by threatening to blow up his house?

...and charges are pending?

This story is being blown out of proportion me thinks.

That's still better than the "death by a thousand menu number options" service approach.

"If you'd like to press seven, press three."

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